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News & FAQ

Through the Town Planning and Permits Division of the Urban Planning and Municipal Patrol Department. However, only the property owner can obtain a copy of the plans for a small fee.
By submitting a request to the Town Planning and Permits Division. In the case of a new construction, following the council's approval of the project but prior to the issuance of the building permit, two copies of the complete plans signed and stamped by an architect, an engineer or any person authorized to do so by law along with a copy of the certificate of location must be submitted for approval before a building permit is issued. For all other projects such as building a fence or resurfacing a parking area, certain documents must be submitted. The Division's staff can provide information on the documents required and the cost of the various permits.
Certain indoor and outdoor projects require a permit issued by the Town Planning and Permits Division of the Urban Planning and Municipal Patrol Department. We therefore strongly recommend that you contact this department before undertaking a project. For example, a permit is required for the installation of a fence, porch, heat pump, tool shed or pool.
All projects for a new construction or an addition to an existing house must be approved by the City Council. First, a building plan of the project, drawn to scale, and a site plan must be submitted to the Town Planning and Permits Division which will forward them to the Planning Advisory Committee. This committee will then make recommendations to the City Council for the approval or rejection of the project. If the project is approved, the Town Planning and Permits Division may issue a permit.
The SPVM would like to make the community aware of a type of fraud that is targeting senior citizens called the Grandparent scam.
 
In this scam, the scammer will call the senior citizen claiming to be a family member in distress. They will ask the senior if they know who is calling, and then assume that identity. Typically, the fraudster will say that they are in some sort of trouble and urgently need money to resolve their emergency. (Examples – International trouble, claim to be stuck in a foreign country needing money to get back home, Legal trouble – they have been arrested and need bail money, Medical trouble – they’ve been in an accident and have been injured or injured someone else). They will then ask the senior to send cash or a bank transfer, playing on the emotions of the senior citizen using the urgency of the situation to help their loved one in order to convince them to hand over the money.
 
The SPVM is advising the community to be vigilant when receiving calls of this nature. When in doubt, ask the caller a personal question that only that family member would know (like where they were born, or a specific family memory). Never transfer or give money to the caller, and report all suspicious calls to your community police station at 514 280-0101, or contact the Canadian Anti-Fraud Centre by calling 1-888-495-8501 or visiting their website at antifraudcentre-centreantifraude.ca.