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bciti+ is a digital platform available via the mobile application for smart phones and tablets or via your computer.

Access the bciti+ portal and discover its many services to make your life easier:

  •  Receive important notices and news from the City by email or text message
  • Make requests, ask questions or make comments and track the progress of your file online and in real time
  • Download the collection calendar
  • Take part in public consultations 
  • Consult the upcoming events
  • View our What's New feed, as well the opening hours of City services like City Hall, the Library, or Public Works, right on the homepage
  • Use the My Family module to manage and link your profile to those of your kids, spouse, or other household members.
  • Explore the Resources module, where you can quickly access various interesting articles and guides, such as our web page for new residents or the one for permits and certificates.


Mobile devices

Download the bciti+ smartphone app for free by clicking on one of the following links. We’re sure you’ll soon find that this app becomes an essential tool!

Please note that while the bciti+ app is available for ipads, it is not available on other tablets. However, you can access it with your Android device using the internet app (Chrome, etc.)  

Instruction sheets and video tutorials

How to subscribe to the collections calendar (web)

New account creation and activation

Configurating alerts and notifications

Adding a family member (without account)

Adding a family member (with account)

How to make a request


If you need help, feel free to drop by City Hall or the Library. A staff member will be happy to assist you as you discover bciti+. You can also contact us by email at